Frequently Asked Questions

Is This A FREE Service?

Yes...and No. It really depends if there is any value in what you need to be recycled. If the device is in an 'acceptable second user condition', then there is a good chance that no charge will be made. It just depends on what the device is. In fact, you may even get a rebate.

However, if it has no 'acceptable second user status', a charge may incur. For more details, please contact us on the form below.

What Happens To The Devices Once They Have Been Processed?

Good question! That all depends on the condition and status of the device. If the device is in an 'acceptable second user condition', it may either be reused or donated to one of our charities. If not, it will be broken down into raw materials and recycled.

Do You Provide Certification and Reports?

Yes we do! Depending on what it is that we process, you will receive a full asset report, carbon offsetting data and certificates of erasure or disposal for data bearing devices.

Do you collect, or do I have to ship them to you?

We can collect from anywhere on the Mainland UK, but there is a collection charge. If your items have resale value, this can be offset against your rebate. If you prefer, you can send us your devices once the booking in process has been completed.

Does Anything Go To Landfill?

No. All items are either reused, repurposed or recycled. So, you can be happy in the knowledge that you are helping the environment.

Contact Us

For more information, or to book a collection, please use the form below to contact us. One of our friendly team will get right back to you to make the arrangements and answer any questions you may have.